Course Materials Manager

Position Overview

The Shocker Store is seeking a highly organized and customer-focused Course Materials Manager to oversee the day-to-day operations of our textbook and educational supplies division. This role is responsible for ensuring course materials, school supplies, and graduation regalia are available, accessible, and well-managed to support student success.

This position plays a key role in driving operational efficiency, managing vendor relationships, and collaborating with faculty to deliver both traditional and digital course materials.

What You’ll Do

Operations & Inventory Management

• Oversee all aspects of textbook department operations, including purchasing, inventory control, merchandising, sales, and returns
• Manage course material adoptions and work closely with faculty to ensure timely access to required materials (print and digital)
• Procure and maintain inventory for school supplies, residence hall essentials, and graduation regalia

Leadership & Staff Development

• Train, supervise, and support team members in customer service and operational procedures
• Foster a positive, fast-paced retail environment focused on service excellence

Financial Oversight

• Monitor departmental spending and review monthly financial reports
• Support annual budget planning and ensure sound fiscal management
• Analyze performance to identify cost savings and revenue opportunities

Customer & Campus Collaboration

• Build strong relationships with faculty, students, and vendors
• Communicate effectively to support course material accessibility and customer satisfaction

What You Bring

Required Qualifications

• Bachelor’s degree in Business, Marketing, or related field (or equivalent experience)
• Minimum of 3 years of retail management and supervisory experience

Skills & Abilities

• Strong organizational and time management skills with the ability to prioritize in a fast-paced environment
• Solid understanding of retail operations, inventory management, and merchandising
• Basic knowledge of budgeting, financial reporting, and fiscal management
• Excellent communication skills (written and verbal)
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Strong problem-solving ability and attention to detail
• Ability to work independently and meet deadlines

Work Environment & Physical Requirements

• Retail office environment with moderate noise
• Frequent standing, walking, bending, and lifting (up to 50 lbs; pushing/pulling up to 200 lbs)
• Extended hours during peak periods (e.g., start of semesters) may be required
• Regular use of computers and office systems

Why Join Us?

At the Shocker Store, you’ll play a vital role in supporting student success by ensuring access to essential course materials. Join a collaborative campus environment where your leadership and operational expertise make a direct impact.

rship and operational expertise make a direct impact.