Family Support Specialist

Position Title: Family Support Specialist 

Location: Lynchburg, VA 

Status: Full time (40 hours)

Benefits:  

• Salary Range: $20.25-$23.50 hourly
• Over 5 weeks of Paid Time Off and Holiday Pay to use at your discretion 
• Medical, Dental, and Vision
• Flexible Spending Account (FSA)
• 403(b) Retirement plan with company match and contribution
• Tuition Reimbursement
• Professional development opportunities
• Life insurance, Short Term and Long Term Disability insurance

Summary:  

Join a dedicated team at HumanKind, where you’ll make a meaningful impact on the lives of pregnant and parenting families with children ages 0-5. As a Family Support Specialist (FSS), you’ll provide home visitation services to promote positive parent-child interactions, support healthy development, and empower families to reach their goals. You’ll use the evidence-based Growing Great Kids curriculum while fostering strong, trusting relationships with families. Our team is collaborative, supportive, and committed to improving the well-being of families in our community. 

Success In This Role Looks Like:  

• Maintain a caseload of 15-20 families, starting with 10-12 families in your first year.
• Provide home visits that meet Healthy Families America standards, traveling to various neighborhoods within the service area.
• Develop and implement Family Goal Plans and service plans in collaboration with families and supervisors, regularly updating them as needed.
• Teach child development and parenting skills through the Growing Great Kids curriculum, and help families build problem-solving and coping skills.
• Assist families in accessing community resources, acting as an advocate and liaison between families and local agencies.
• Provide crisis intervention and support for families while maintaining professional boundaries.
• Collaborate with HumanKind programs and refer families to wraparound services to meet their needs.

Career Path: 

• Family Support Specialist > Family Support Specialist II > Supervisor > Senior Supervisor > Director of Healthy Families

What You Bring To The Team:  

• Experience working with or providing services to children and families, with an open and humble approach to working with diverse populations.
• Strong communication skills, both verbal and written, with the ability to build rapport and trust with families.
• Flexibility, self-direction, and the ability to work collaboratively within a supportive team environment.
• Knowledge of child development, parenting strategies, and family systems, with a passion for empowering families.
• A valid driver’s license and willingness to travel locally for home visits.

Why Join HumanKind: 

At HumanKind, your work has real impact. Whether you’re working directly with children and families or supporting programs behind the scenes, you’ll be able to see how what you do contributes to meaningful outcomes in your community.

We’re a mission-driven, growing organization where your role won’t feel small. You’ll have opportunities to learn, take on new challenges, and grow your career over time. Many of our team members expand their responsibilities or move into new roles as they develop.

You’ll also be part of a supportive, close-knit team that values collaboration, kindness, and showing up for one another. We work hard, but we also enjoy what we do—and who we do it with.